With over 10 years of leadership experience in the SaaS industry, Customer Success has become second nature to me. I’ve led international teams managing clients including Siemens, Roche, Manchester United, REWE, L'Oréal, and Porsche.

I’ve partnered with experienced executives to develop and implement strategies that empower founders, CEOs, and Customer Success leaders to unlock the full potential of their existing customer base.

I believe that transforming Customer Success teams into revenue-generating powerhouses should be a top priority for any entrepreneur. Helping emerging businesses achieve this is my passion.

As an outside expert with a fresh perspective and a creative approach, I coach and inspire teams to adopt practices that elevate Customer Success and enhance the customer experience, driving sustainable growth for your business.